Financial Service Associate in Springfield, IL at GPAC

Date Posted: 6/23/2022

Job Snapshot

Job Description


  • Ability to effectively communicate with a wide range of personality types.
  • Adaptable to changing member services requirements; includes scheduling flexibility, self-motivating, and ability to multi-task on different levels.
  • Must participate in activities as assigned by Branch Vice President and/or Operations Managers to achieve branch and/or individual sales goals. Includes telemarketing, in-branch promos, cross-selling and up-selling.
  • Ability to perform accurate complex input/output functions on the credit union computer systems that relates to account, loan, and general ledger postings.
  • Must at all times, demonstrate cooperative behavior with colleagues and supervisors.


    Provide accurate, prompt and professional member service while promoting services. Actively participate in the branch's efforts to meet or exceed assigned production goals.


  • Provide accurate, prompt, courteous and efficient service to clients.
  • Maintain satisfactory performance record; including balancing, attendance, and sales referrals.
  • Performance of daily duties in compliance with established policies, procedures, and guidelines. 4. Inform members about additional credit union products and services.
  • Must achieve assigned individual sales goals and actively participate in all branch efforts to meet or exceed assigned production goals.
  • Maintain security of all cash, deposited items, and negotiable instruments.
  • Answer the telephone in accordance with established phone answering sequence, using established greeting and adhering to service quality script.
  • Must ensure that all inter-action with members and co-workers is polite, professional, and respectful at all times.

  • All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.