Operational Excellence Manager in Phoenix, AZ at GPAC

Date Posted: 4/7/2021

Job Snapshot

Job Description

The Operational Excellence Manager will be responsible for developing and implementing the corporate operational excellence strategy deployed unit with a focus on employee engagement, LEAN manufacturing, and cultural transformation. In this role, the successful candidate will have direct leadership over the program office at a deployed unit consisting of change agents and change leads. Successful candidates for the Operational Excellence Manager role will have previous plant management experience in operations, capital planning, and budgeting including equipment planning, facility improvements, and process changes. Someone with strong facilitation skills along with the knowledge of tools and techniques of methods to engage and lead groups of people would be a good fit for this role.

  • Direct management of program office change agents and leads

  • Liaison between Senior Leadership at EBS deployed unit and Senior Director of Operational Excellence

  • Coordinate with units to develop and implement meaningful KPI's

  • Identify, develop change agents and leads while establishing strong communication and engagement across unit

  • Identify, quantify and execute activities across the unit

  • Lead training, coaching, and mentoring across the unit

  • Own all activities (preparation phase, active phase, and support phase)

  • Establish employee engagement metric and collaborate with deployed units to improve performance

  • Ensure operations move to a problem solving and daily execution of the culture

  • Working with site administrative support functions such as Human Resources, Finance and Accounting, IT, to create a collaborative approach to success


  • Bachelor's degree in engineering, advanced degree preferred

  • 5+ years experience in a manufacturing environment in an engineering, lean manufacturing, or strategic operational role

  • Experience in the steel industry preferred

  • Experience in direct management of operations (union experience preferred) along with management of technical personnel

  • Strong, successful experience in leading lean manufacturing projects

  • Engineering, manufacturing or process background or experiences - ability to understand workflow/through‐put through a facility

  • Experience with change management in a manufacturing or related industry

  • Strong collaborator and ability to influence at all levels of the operational unit

  • Solid team-building skills and demonstrated ability to motivate and coach a high performing team

  • Ensures accountability and sets clear expectations in line with commitments

  • Ability to manage multiple priorities in a fast-paced environment

  • Training and/or Certification with Six Sigma, SPC, 5‐S, TMC, Project Management Facilitation or other quality/process improvement processes, a plus

  • Experience and expertise in Value Stream Mapping with the ability to lead the process

  • Experience and expertise in leading A3 processes; knowledge or formats and procedures

  • Highly proficient with Microsoft Office applications and Lean Manufacturing Software

  • Willing and able to travel 20% between Canada and the US

Total compensation package includes amazing benefits!

  • A bonus may be paid to eligible employees based upon organizational and individual performance
  • Family medical, dental, vision, and prescription coverage at minimal employee cost
  • Short and long term disability programs
  • Retirement Account contributions and (401k) with employer match
  • Flexible Spending and Health Savings Accounts
  • Employer-provided Group Life and Voluntary Life Insurance options
  • Paid vacations, sick time, and 10 paid holiday days per year
  • Apprenticeship and career advancement within the company
  • Tuition reimbursement
  • Wellness program

All applicants must be eligible to work in the USA without sponsorship.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States for the past 31 years. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Job Requirements

Operational Excellence Manager