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Field Service Engineer at GPAC

Field Service Engineer

GPAC Frederick, MD Full-Time
$60,000 - $80,000/Year
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Working with customers, and performing preventative maintenance on customer systems, provide diagnostics and repair of hardware malfunctions, provide pre-installation guidance to customers on system requirements and physical layout, as well as new system and system upgrade installation.

Must be an independent and responsible individual who strives to provide an excellent customer experience.


  • Maintain and submit accurate records of test reports, installations, time, resource related billing (RRB) and expense reports, ensure service fail-safe procedures are met and that defective and good parts are returned to the distribution center in line with service policy and procedure.
  • Sustain competitive skills on assigned products with respect to troubleshooting, repair and maintenance techniques and provide back-up site support as directed by management.
  • Perform other duties and responsibilities as requested by management.

Qualifications:

High-energy and self-motivation on a daily basis, is a must.


  • Minimum of 2 years experience as on-site customer service maintenance with emphasis on computer related devices and mechanical devices.
  • Associate's degree, military school or equivalent
  • Must have a valid driver’s license.
  • Excellent interpersonal and communication skills, and strict attention to detail in all maintenance operations is required.
  • Significant customer travel within region is required.
  • Computer skills required: Microsoft Office - advanced, Internet - advanced, Knowledge of SAP is advantage
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normally work alone without assistance from others. Regularly required to sit, stand, talk and hear; and operate a motor vehicle. Frequently required to use hands to finger, handle, or feel and reach with hands and arms. Frequently required to stand, walk, stoop, kneel, or crouch. Frequently required to lift up to 50 pounds.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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Salary Details

This salary was provided in the Job Posting.
$60,000-$80,000
Yearly Salary

Job Snapshot

Employee Type

Full-Time

Location

Frederick

Job Type

Facilities

Experience

Not Specified

Date Posted

01/03/2023
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